Project

Membership management system for Czech Ski & Snowboard

Membership management system for Czech Ski & Snowboard

When tradition and innovation come together, unique projects are created. The Czech Ski Association, the oldest national ski association in the world, with more than 20,000 members and almost 500 clubs, needed a modern tool that would simplify its daily operations. Our task was to create a portal that would not only meet their needs, but also bring a new standard of digitalization to the world of Czech skiing.

Czech Ski & Snowboard logo with cross country skier leg in the background

About project

Industry

Sports

Services

First release

September 2023

Release

Running project

Visit website

Challenge

To create a unified online platform that will become the main source of data and help reduce the administrative and procedural burden of the Association, sections and clubs.

The Czech Ski Association has faced long-term problems associated with inefficient processes and dysfunctional digital solutions that were supposed to solve these problems. The last few years have been marked by two unsuccessful attempts to introduce a unified digital system. Both previous solutions did not meet the expectations of the association or its members, which led to increasing administrative burden, frustration, time and data losses.

Management system menuMan working on a laptop with club member list in management systemManagement system member detail shown on tabletManagement system member detail shown on tablet

Solution

From the beginning of the project, we had a task at our disposal that mapped the scope of the portal quite well in individual topics, but often only skimmed the surface. One of the key aspects of our work was to fully understand the legislative framework within which the association operates in 2013, from the rules of the National Sports Agency to the internal processes and rules of the association and its sections. It is important that the Czech Ski Association brings together seven relatively different sports: alpine skiing, freestyle skiing, snowboarding, cross-country skiing, ski jumping, nordic combined and grass skiing, two of which are further divided into sub-sections.

The division of the federation into sections brought great complexity, because many things, such as transfers, are legally resolved by each section separately. There was also a huge difference in the format of the results of individual disciplines - there are more than 40 of them within the federation alone.

01Analysis
The analysis consisted of studying the internal documents of the association and sections, competition rules and NSA subsidy titles. It also included in-depth interviews with representatives of clubs, regions and secretariats within the association and its sections. We also analyzed the previous solution and the data it contained. A great advantage for us was the excellent cooperation from the association and their openness to finding the simplest possible solution.
02User interface design

Although it was an internal administrative system, we emphasized intuitiveness and aesthetics. The system is used by many users with different digital skills, so it was important to make it simple and enjoyable to work with. The high-quality visual identity from the NMDS agency provided us with a solid foundation for the user interface design.

03Technological implementation
The system runs independently of the existing website, with plans to connect the two platforms in the future. We believe that the platform can also be the basis for future projects, such as a mobile application. The big challenge during the technical implementation was the migration and data cleaning of the original system, which required manual intervention and close cooperation with the union.
04The work begins with deployment
The work does not end with the deployment, but only begins. We launched an active collection of user feedback and began to help the secretariat with new challenges. We collected additional ideas and suggestions, which we helped prioritize and prepare for implementation for further development of the system.
Alpine skier during raceManagement system race list shown on mobile phoneManagement system member roles - coaches, technical delegates, referees, instructorsCzech Ski & Snowboard logo on mobile phone

Digitalization demonstration

In just five months, we created a registration system that unified key information about members and clubs into one central platform. This tool simplified administration, increased efficiency and laid the foundation for further development of the portal.

Management system club members statistics on tabletManagement system club members statistics on tabletSnowboarder during half pipe competition jumpManagement system user role selection

Conclusion

The portal of the Czech Ski Association is now a key tool for managing members, clubs and competitions, which saves time and simplifies administration. However, our work does not end - in 2013 we continue to develop it to further improve the presentation of the association, bring advanced analytical tools and create other functions that will shift the focus from administration to what is most important - sport.

Project team

Zuzana Heferová

Zuzana Heferová

project manager

Jakub Gräf

Jakub Gräf

product designer

Tomáš Valoušek

Tomáš Valoušek

dev lead, backend developer

Jakub Janata

Jakub Janata

backend developer

Jakub Škoda

Jakub Škoda

frontend developer

Martina Čížková

Martina Čížková

tester

Technologies

React.js

Next.js

Symfony

Tailwind

PHP

PostgreSQL

Typescript

GraphQL

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